Consultation and Support Requests

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Thank you for reaching out to the Center for the Advancement of Teaching, Learning, and Online Education, a central University resource for all your teaching needs! Please tell us how we can help you, and we will make sure your request goes to the right team. We will follow up with you as quickly as we can.

Note: You can make an appointment for Brightspace help without completing this form by using our team's Calendly page.

Status/Role

UAlbany Faculty or Staff (full time or part time)

UAlbany Graduate Student

Other

Option that best describes the support need

Please tell us what we can help you with.

Using Brightspace or another teaching technology

Pedagogy (course, activity or assessment design, feedback and grading, student concerns, etc.)

Academic job market preparation or Future Faculty Teaching and Development Program

Developing a course for a fully online program

Other (If you choose this option, please describe your request below.)

If you are requesting help with a Brightspace issue, please provide the following information so that we can help you more effectively:

Course Name

Section Number (if applicable)

Nature of the Issue

Location in the course where the issue is occurring (e.g., name of module, assignment, quiz, etc.)

Please share more details about your request below so we can provide the support you need.

Please tell us more about what you would like to discuss with a consultant.

Please tell us what program you will be teaching in and the course(s) you are preparing.

Please tell us more about the help you need

Attachments

Please upload any screenshots or supporting files.

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Other Fields

Your name

Your email address