Please submit a Web Services ticket to request our team’s assistance with a website, webpage, web document or web form. We’re happy to help!

Services (7)

Ask for training and access

Use this ticket to request site editor training and access to an existing website.

Get help with an existing website

Use this ticket to request help with a new or existing webpage, web document or web form on an existing website.

Report a website access or Drupal login problem

Use this ticket to report a UAlbany webpage or website that won’t load or is unavailable, or report issues logging into Drupal, the University’s content management system (CMS).

Report a web accessibility barrier

Use this ticket to report a UAlbany webpage, web document or web form that’s difficult or not possible to use with assistive technology or does not meet accessibility requirements.

Request a consultation

Not sure where to start or which ticket to use? Use this ticket to ask for help.

Request a New Web Project

Use this ticket to request a new website or the redesign of an existing website.

Request a redirect

Use this ticket to ask Web Services to redirect one web address (URL) to another.