Need help with a campus system, campus technology, or have a technology related question?

You can utilize our Knowledge Base to get answers to most of your questions before contacting the ITS Service Desk.

If you still can't resolve your issue or didn't find an answer in our Knowledge Base, you can reach our request form by clicking the purple "Submit a Ticket" button on this page. You can still call us at 518-442-3700 or email us at askit@albany.edu to submit a request or to ask us a question relating to campus IT.