The Other AI Supercomputer Support Request allows researchers to request general assistance, guidance, or changes related to UAlbany’s AI Supercomputer when the request does not involve new access or something that is broken.
What’s Included
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General questions about using the AI Supercomputer
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Guidance on submitting jobs, using GPUs, and working with supported containers or computing environments
- Questions about available resources, scheduling, storage, or service limits
- Requests for software, libraries, containers, or configuration changes
- Requests for additional GPUs, specialized resource reservations, or other nonstandard computing requirements
- Other planned AI Supercomputer support needs that are not access requests or incidents
What’s Not Included
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New access to the AI Supercomputer. Use the AI Supercomputer Access Request.
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Something that is broken, unavailable, or not working as expected. Use Report an Incident with the AI Supercomputer.
- Adding or removing members from an existing research group. Use the Research Group Access Change Request.
- Additional research storage beyond the standard allocation. Use the Additional Research Storage Purchase Request.
- AI Supercomputer access for a course or class. Use the appropriate instructional computing request.
Eligibility
Researchers with access to UAlbany’s AI Supercomputer.
Requestor Responsibilities